73% of callers will not do business with a company again if their first call isn't handled satisfactorily
70% of callers are put on-hold for more than 50% of their calls
40% of callers are dissatisfied with the way their calls are handled by business
The Complete Caller Experience :
With our portfolio of creative audio branding productions, we’ll give you a consistently professional sound across every caller touch point.
What Our Clients Mean To Us :
Bespoke Marketing Global Pte. Ltd. is proud to work with many household names but with that being said we hold dearly the value of all clients no matter how big or small they might be. Every client is treated positively and respectfully coupled with a great degree of desire and an unprecedented level of commitment.
Committed To Customer Care :
In this day and age, a promise at the start of a business relationship is great but over time starts to diminish. Our founder has made sure that one of our core beliefs is to protect our clients and provide the same service and integrity throughout the relationship.
- Customer Focus - We are committed to providing an excellent customer service experience.
- Respect - We treat our clients fairly and with courtesy, ensuring equality of opportunity for all.
- Honesty - We act with integrity and communicate openly and effectively.
- Continuous Improvement - We are innovative and aim for continuous improvement in all we do.
- Listen - We actively seek feedback and ideas to develop and review our services.
- We will communicate with you in a clear, timely and accurate manner.
- We will meet your expectations wherever possible and will explain when we cannot.
- We will measure our performance against a full range of service standards.
Trusted By Businesses Big & Small :
Bespoke Marketing has over 100 professional, industry-leading voice talents with pre-licensed music tracks available. We provide small and big businesses with Male or Female voices in many languages and accents for any type of businesses like Automobile Dealerships, Banking, Medical, Real Estate, Insurance, Hair Salons, Hotels and many more.
A Consistent Caller Experience :
Customers expect quality assistance in a professional and timely manner when they reach out to you. While there is no magic bullet to solve all of these challenges, offering a consistent customer service experience can help to ease some of the pressure. Allowing customers a seamless experience with your brand no matter how they reach out can aid in customer satisfaction and quality, thus leading to happier customers. Happy customers mean less volume for customer service channels, which means a lower cost to resolve issues.